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ICA Certificate in Conduct Risk

International Compliance Training
4 opiniones

$ 13.872
*Precio Orientativo
Importe original en GBP:
£ 595

Información importante

Tipología Training
Metodología Online
Duración 3 Months
Inicio Fechas a escoger
  • Training
  • Online
  • Duración:
    3 Months
  • Inicio:
    Fechas a escoger

With an increased focus on managing business conduct by regulators in many jurisdictions, financial firms are closely scrutinising what conduct risk means in practice to them. As a result, firms need to understand how business conduct impacts on their business, their employees, their customers and the market in which they operate.

The ICA Specialist Certificate in Conduct Risk provides you with an opportunity to understand the fundamentals of conduct risk. You will look at the key terminology and develop skills that will help you recognise good and poor conduct. You will explore key regulatory developments that affect your firm and your stakeholders and will gain an understanding of how to react.

You will also gain a valuable insight into how a regulatory conduct framework works in practice, by referencing the Senior Managers & Certification Regime (SM&CR) in the UK.

This course is awarded in association with Alliance Manchester Business School, the University of Manchester. In the UK, it is also endorsed by the British Bankers’ Association.

Información importante
¿Esta formación es para mí?

This course will be aimed initially at staff working and wishing to work in roles in financial services companies, regulators and public organisations, including:

compliance roles
sales management roles
product and process development roles
risk management roles
strategic development roles
executive roles
complaint handling and customer service roles


Dónde se enseña y en qué fechas

inicio Ubicación
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Lo mejor Highly enjoyable, a very nice experience.

A mejorar Not much really.

Curso realizado: Agosto 2016 | ¿Recomendarías este centro?
Lo mejor Nice training! It was planned really well, and the delivery was great too!

A mejorar No complaints!

Curso realizado: Mayo 2016 | ¿Recomendarías este centro?
Lo mejor Great course material, and they always replied fast to any enquiries or request for support. Very resourceful course, with loads of tips and advice on how to complete it successfully.

A mejorar Nothing to report.

Curso realizado: Noviembre 2015 | ¿Recomendarías este centro?

¿Qué aprendés en este curso?

Risk Management
Customer Service
Customer Manager
Complaint Handling
Sales Management
Financial Indicators
Conduct Risk


What will you learn?
  • Development of the conduct agenda 
  • Core components of conduct risk
  • What does good conduct look like for a firm?
  • Know your responsibilities and accountabilities
  • What does good conduct look like for customers? 
  • Meeting the customer's objectives ~ the outcomes-focused approach
  • What is 'fair?'
  • The importance of good market conduct
  • Requirements and why they are there
  • Impacts of poor market conduct 
  • Understanding a conduct framework in practice - the Senior Managers & Certification Regime (UK) 

Información adicional