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Counselling Skills ll

ADL - Academy for Distance Learning

$ 7.840
*Precio Orientativo
Importe original en GBP:
£ 340

Información importante

Tipología Vocational qualification
Metodología A distancia
Inicio Fechas a escoger
  • Vocational qualification
  • A distancia
  • Inicio:
    Fechas a escoger

Enhance your existing counselling skills. Discover how to use counselling micro-skills including methods of telephone counselling and techniques for dealing with specific crisis situations - to improve your counselling. This course is ideal for those who have already gained the basic counselling skills in Counselling Skills I, and want to further develop their ability to counsel others.

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Dónde se enseña y en qué fechas

inicio Ubicación
Fechas a escoger
Distance Learning
inicio Fechas a escoger
Distance Learning

¿Qué aprendés en este curso?

Problem Solving
Basic IT training
Basic IT
IT risk
Communication Training
Skills and Training


This Course is Taught By:
Iona Lister

Her Background: Licentiate, Speech and Language Therapy, UK, Diploma in Advanced Counselling Skills.

She has been a clinician and manager of health services for fifteen years, and a trainer for UK-based medical charities, focusing on psychosocial issues, mental health disorders, and also the promotion of communication skills for people in helping roles. As a freelance writer, she contributes articles for magazines, has written four published books, and has written course material on coaching and counselling related fields.

Lesson Structure: Counselling Skills II BPS110

There are 8 lessons:

The Counselling Session:
how micro-skills come together
Focus on the Present:
present experiences; feedback; transference; projection; resistance
Telephone Counselling:
non-visual contact; preparation; initial contact; use of micro-skills; overall process; debriefing; types of problem callers
Dealing with Crises:
defining crisis; types of crisis; dangers of crisis; counsellor’s responses and intervention; post-traumatic stress
Problem-Solving Techniques I:
Aggression - expressing anger; encouraging change; role-play; externalising anger
Problem-Solving Techniques II:
Depression - blocked anger; referral practice; chronic depression; setting goals; promoting action
Problem-Solving Techniques III:
Grief and Loss - loss of relationships; children and grief; stages of grief
Problem-Solving Techniques IV:
Suicide - ethics; reasons for suicide; perceived risk; counselling strategies; alternative approach.

Each lesson requires the completion of an assignment which is submitted to the academy, marked by the academy's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.
Learning Goals: Counselling Skills II BPS110

Demonstrate the application of micro skills to different stages of the counselling process.
Role-play the dynamics of the counselling process including such phenomenon as present experiences, feedback, transference, counter-transference, projection and resistance.
Demonstrate telephone counselling techniques.
Develop appropriate responses to crises, both emotional and practical.
Show ways of encouraging the client to deal with aggression.
Demonstrate different ways of encouraging the client to cope with depression.
Discuss strategies for dealing with grief.
Develop different strategies of helping suicidal clients.


Identify clearly the stages in the counselling process
Explain how a counsellor might encourage the client to relax in the first session
Demonstrate at what stage the counsellor should bring in micro-skills other than those of minimal responses and reflection of content and feeling
Demonstrate at what stage the counsellor should focus attention on the client’s thoughts and why
Demonstrate control techniques in conversation, in a role play
Correlate certain types of non-visual cues with feelings in a case study
Show how a counsellor could assist a client to consider the present and how this could facilitate the counselling process
Demonstrate appropriate use of feedback in the counselling situation
Demonstrate inappropriate use of feedback in the counselling situation
Distinguish between transference and counter-transference
Demonstrate telephone counselling techniques in a role play.
Describe how to deal with a distressed client (male/female) through telephone counselling
Show how to terminate a telephone counselling session
Explain the main advantages of telephone counselling.
Describe techniques to effectively deal with nuisance callers in telephone counselling
Evaluate how a crisis was managed by a person, in a case study
Outline the main crisis categories
Demonstrate different practical responses that might be applied to a crisis
Show when it is appropriate for a counsellor to conclude crisis counselling
Analyse an aggressive/violent outburst (physical/mental) by an individual; in a case study
Explain an aggressive/violent outburst (physical/mental) by an individual; in a case study
Demonstrate how a counsellor might encourage a client to appropriately express their anger
Explain why it is important that clients become aware of the physiological effects of anger
Identify the origin of depression in a case study• Explain the origin of depression in a case study
Explain the relationship between depression and blocked anger
Demonstrate how a counsellor could encourage a client to explore their anger
Identify risks involved in dealing with someone with chronic depression.
Explain the benefits of goal-setting to the counselling process.
Identify when depressed clients should be referred on to other professionals
Evaluate the grieving process in a case study
Compare the grieving process in a case study, with the 7 classic stages of grieving
Determine which stage of grieving was most difficult in a case study
Explain the significance of denial in the grieving process
Demonstrate how a counsellor could combat feelings of denial in grieving.
Explain why it is important for both the client and the counsellor to understand the grieving process.
Research into suicide, to determine attitudes, information and support services available in the student’s country
Discuss a variety of different people’s views on suicide
Describe 6 high risk factors to be looked for when assessing the likelihood of a person committing suicide
Demonstrate alternative strategies that a counsellor might use to become more aware of a depressed client’s risk of suicide
Explain how a counsellor might learn to challenge their own irrational beliefs in order to help a suicidal client
Compare working with and working in opposition to a client.

This course is accredited by ACCPH and allows you to join as a professional member after completion. Membership allows you to add the letters MACCPH after your name (post-nominals).

Información adicional

Counselling, Social Work,