SECRETARIAL & PA TRAINING- ONLINEGlobal Edulink
£ 335 - ($ 6.202)
- 20 horas de clase
¿Qué aprendés en este curso?
COURSE CURRICULUM 1. JOB FUNCTIONS AND DESCRIPTION OF A SECRETARY/ AND PA 2. DIARY MANAGEMENT 3. BUSINESS REPORTS AND LETTER WRITING 4. E-MAILS WRITING TIPS 5. HANDLING CONFIDENTIAL DOCUMENTS 6. SUCCESSFUL MEETING MINUTES 7. NOTE TAKING 8. DATA MANAGEMENT, RECORD KEEPING AND FILING 9. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS 10. DELIVERING POSTAL MAIL 11. DICTATING 12. CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS 13. ORGANISING A MEETING 14. BOOKKEEPING 15. INVOICING/PETTY CASH 16. DOCUMENT PROOFREADING 17. TIPS FOR SPEED READING 18. MICROSOFT WORD 19. MICROSOFT EXCEL 20. MICROSOFT POWERPOINT Understand the role of a PA, secretary or assistant and the skills needed to fulfil the role. Have knowledge of good communication skills, including how to be assertive and listen well. Learn more about business writing skills. Recognise the different working and management styles to enable you to work better with your boss. Understand how to better your diary management, scheduling and time management skills. Have knowledge of how to organise a successful meeting. Learn how to write and layout and a meeting agenda. Understand the importance of office ergonomics. Learn how to use Microsoft Office for business documentation.
It's particularly suited for those who prefer a self-paced method of learning, with trainer support when they need it. All levels welcome, from beginners to experience. The course is ideal for both beginners and existing Secretary and PA who is seeking the opportunity to promote their career with a formal qualification. The course will help to gain the knowledge or widen their skill base to perform Secretary and PA related tasks, as a part of their role.