Certificate In Workplace Violence Online Course

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  • Curso
  • Online
  • Cuándo:
    A definir
Descripción

Identify & Manage Violence In Your Workplace Workplace violence is illegal and destructive to any organization. It is important to treat everyone in the workplace with respect and dignity. Workplace harassment must be identified, discouraged, and prevented in order to keep a hostile work environment from developing. Left unchecked, harassment can escalate into violence. Workplace harassment training is essential to the welfare of all businesses and their employees. Allowing workplace harassment to continue will cause legal problems while destroying company morale. Many people are uncertain about what constitutes harassment, and they are confused when their actions are pointed out as demeaning. Legally, harassment is any word, gesture, or action that offends people or makes them feel uncomfortable or intimidated. You never know how sensitive people are, so never say or do anything if you are not sure how it will be received. By the end of this Certificate In Workplace Violence Online Course, you will be able to: Define workplace violence Understand bullies and how to avoid hiring them Create a risk assessment and understand how to handle violence Recognise social and business responsibility Develop relevant policies and procedures Learn how to investigate complaints
Course Fast Facts: Easy to follow and understand Only 6 to 8 hours of study is required 12 months access to course Delivered 100% on-line and accessible 24/7 from any computer or smartphone You can study from home or at work, at your own pace, in your own time Download printer friendly course content Certificate (IAOTS Accredited) Course Delivery Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone. Recognition & Accreditation This course is internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The...

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Requisitos: Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later ...

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Online

¿Qué aprendés en este curso?

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Risk
Accredited
IT risk

Temario

Module One - Getting Started

Module Two - What is Workplace Harassment?

  • How to identify
  • Costs to your business
  • Legal
  • Psychological

Module Three - Identifying the Bully

  • Abusive workplace behaviors
  • Bullying and personality disorders
  • Narcissism

Module Four - How to Handle Workplace Violence

  • Types of behavior
  • Target the behavior, not the person
  • implement an action plan

Module Five - Risk Assessment (Part 1)

  • Understanding anger and aggression
  • Defusing and de-escalating strategies
  • Communication skills
  • Tactical options

Module Six - Risk Assessment (Part 2)

  • Identifying the hazard
  • Assessing the risk
  • Controlling the risk
  • Evaluating and review

Module Seven - Being the Victim

  • What is not considered bullying
  • Steps to take

Module Eight - Checklist for Employers

  • 4 step process
  • Addressing all employees
  • Code of Ethics
  • Policy and preocedures

Module Nine - Interview Process

  • Identify a bully in the interview process
  • Warning signs

Module Ten - Investigation Process

  • Advising your supervisor
  • Lodging the complaint
  • Initial response
  • The investigation
  • The findings
  • Review and closure

Module Eleven - Developing a Workplace Harassment Policy

  • Scope and philosophy
  • Principles
  • intent
  • Options
  • Informal complaint process
  • Formal investigation process

Module Twelve - Wrapping Up

Words from the Wise

  • ANONYMOUS - Treat others as you would want them to treat you because what comes around goes around.
  • RENE G. TORRES - He who does not have the courage to speak up for his rights cannot earn the respect of others
  • AYN RAND - If one doesn't respect oneself one can have neither love nor resepct for others.