Introduction to Administering and Supporting BlackBerry Enterprise Server Software Version 4.1 Service Pack 2 – Part 2

CCyD - Centro de Capacitación y Desarrollo
En Buenos Aires

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Información importante

  • Capacitación
  • Buenos aires
  • 16 horas de clase
Descripción

Managing Data Transfer. Managing Email Message Filters. Administering the BlackBerry Attachment Service. Administering the BlackBerry MDS Connection Service. Administering the BlackBerry Collaboration Service. Troubleshooting the BlackBerry Enterprise Server.
Dirigido a: Technical Support representatives with little to no experience using or supporting BlackBerry Enterprise Server, but some experience using and supporting BlackBerry devices

Información importante
Sedes

Dónde se enseña y en qué fechas

inicio Ubicación
Consultar
Buenos Aires
Buenos Aires, Argentina
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Temario

Module 1 - Managing Data Transfer
• Describe and configure email message pre-population.
• Describe and configure wireless email message reconciliation.
• Describe and configure wireless data synchronization.
• Describe wireless calendar synchronization.
• Describe and configure automatic wireless backup.
Module 2- Managing Email Message Filters
• Distinguish between BlackBerry device user, group, and global email message filters.
• Describe how to create a new filter.
• Describe filter conditions.
• Describe filter actions.
• Configure the default action if no email message filters apply.
• Explain the importance of filter order.
• Describe how to manage email message filters.
Module 3 - Administering the BlackBerry Attachment Service
• Describe the BlackBerry Attachment Service.
• Describe the network architecture of the BlackBerry Attachment Service.
• Configure the BlackBerry Attachment Service.
• Troubleshoot BlackBerry Attachment Service issues.
Module 4- Administering the BlackBerry MDS Connection Service
• Introduce the BlackBerry MDS.
• Describe how data flows through the BlackBerry MDS Connection Service.
• Describe how to manage the BlackBerry MDS Connection Service.
• Troubleshoot BlackBerry MDS Connection Service issues.
Syllabus
Module 5 - Administering the BlackBerry Collaboration Service
• Describe the BlackBerry Collaboration Service.
• Describe how data flows through the BlackBerry Collaboration Service
• Describe how to manage the BlackBerry Collaboration Service.
Module 6 - Troubleshooting the BlackBerry Enterprise Server
• Introduce BlackBerry Enterprise Server logging.
• Describe how to use BlackBerry Enterprise Server logs for troubleshooting.
• Describe other BlackBerry Enterprise Server utilities for monitoring and troubleshooting.
• Send notices to BlackBerry device users.
• Troubleshoot messaging issues.

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